Burst & frozen pipes
Supply lines, hose bibs, slab leaks. Shut-off, cut-out, repipe of the failed run and a pressure test before we leave.
Emergency dispatch · Houston, TX
Truck on the way in 60 minutes. Any hour.
Water on the floor does not wait for business hours. Call and a licensed plumber is dispatched to your address around the clock — with the price agreed before any work starts.
- 24/7Nights, weekends, holidays
- 60 minTarget arrival in service area
- UpfrontPrice agreed before work
TX Master PlumberLic. M-00000 (demo)
Liability insurance$1M general liability (demo)
PricingUpfront, agreed before work
Dispatch areaHouston + 25 miles
The first hour decides the bill
A leak is a clock, not a to-do item
Water finds drywall, subfloor and insulation long before it finds a drain. The difference between a repair and a renovation is usually how fast the supply gets shut off and the line gets opened up.
That is the whole reason this line is staffed at 3 a.m. — so the answer to "should I wait until morning?" is never a voicemail.
- Shut offWe talk you through killing the supply while the truck is rolling.
- ContainStop the spread, protect flooring and cabinetry.
- RepairFix the cause, not just the puddle — then pressure-test it.
What we get called out for
Five emergencies, one number
Water heater failure
No hot water, leaking tank, pilot that will not hold. Repair when it is worth it, replacement when it is not.
Clogged drains
Kitchen, bath, laundry. Cabled or hydro-jetted depending on what the camera finds in the line.
Sewer backup
Waste coming up a floor drain or tub is a main-line problem. Camera inspection, clear the blockage, show you the footage.
Leak detection
Water bill climbing with nothing visible. Acoustic and pressure testing to find it without opening every wall.
Not on this list?
If it holds water or drains water, it is ours. Describe it on the phone and we will tell you straight whether it is an emergency.
(713) 555-0100How the call goes
Three steps, no mystery
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1
You call, we triage
A plumber — not an answering service — asks what you are seeing and tells you what to shut off right now.
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2
Truck dispatched
You get the technician's name and an arrival window. Target is 60 minutes inside the service area.
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3
Price first, then work
Diagnosis on site, a fixed number before a single tool comes out, and the invoice matches the number.
What it costs
Numbers before we start
Emergency plumbing is priced per job, not per hour, so the number you hear on site is the number on the invoice. Final figures below are supplied by the operator and must be confirmed before this page goes live.
After-hours diagnostic call-out$149
Drain clearing, single fixture$225
Water heater replacement$1,850
Main line camera inspection$375
Card, tap-to-pay and check accepted on site.
Where the trucks run
Houston and the near suburbs
Dispatch is centred on Houston with a working radius of 25 miles. Outside it we will still answer the phone and tell you honestly whether we can get there in time or whether you need someone closer.
Hours: Mon-Fri 8 a.m.-6 p.m. — emergency line answered 24/7.
- The Heights
- Montrose
- Midtown
- Bellaire
- West University
- Katy
- Sugar Land
- Pearland
- Spring
- Cypress
- Clear Lake
- Pasadena
Before you call
Straight answers
What does it cost just to get someone out here?
An after-hours diagnostic call-out is $149. That covers travel and on-site diagnosis. Repair work is quoted separately and agreed before it starts.
Do you actually work holidays and the middle of the night?
Yes. The emergency line is staffed 24/7, including weekends and public holidays. Nights and holidays are when most burst pipes get found.
Do you take cards?
Card and tap-to-pay are accepted on site, as is a check. Payment is taken after the work is done and you have seen it.
Can you tell me what to do while I wait?
That is the first thing we do on the call — locate your shut-off valve, kill the supply, and keep water away from electrics. It costs nothing and it saves the most.
Are you licensed and insured?
Work is performed under Texas Master Plumber licence M-00000 (demo), and liability cover is $1M general liability (demo). Ask for both on site — any plumber who will not show you is the wrong plumber.
Not standing in water?
Request a callback
For anything that is not actively flooding. We answer callbacks in order received. If it is urgent, call (713) 555-0100 instead — the phone always beats the form.